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RMS - Retail Operations Management

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Ever wondered how easy Retail Operations technology could be, if it was done right?

RMS' metro solution is amazing. Blow away email, introduce workflow, put everything relevant into dashboards. Modules that cover everything important.
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Foundation

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A centralised database of everything relevant across your estate - from addresses and opening hours to number of display windows and petrol forecourt detail. This information can be used throughout the suite - for example, to direct communications to the right audience within your organisation. It can also be used with other applications, as a single source of truth.
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Employee Management

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On and off-boarding, change of details, bank validation, benefits, disciplinary action management, and holiday planning, covered with workflow, and fully integrated with the rest of the metro suite.
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Unified Comunications

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It’s time to replace email. Upgrade to a truly useful communications tool. Now all relevant staff have a point of contact, with targeted comms, surveys, and tasks. This is seriously revolutionary.
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Learning Management 

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No more expired forklift licenses!
An end-to-end learning management and accreditation solution. Course bookings, tutorials, skill management, role plays with integrated videos. Online accreditation, testing and scoring. Accreditation management for certification renewals.
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Process

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Store level workflow management - easily-followed, defined processes around shoplifting, accident and incident reporting, petrol drive-aways, maintenance issues, you name it. Full support for image and information capture, communication with Head Office, etc. Reduce complexity, with better results.
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Print Controller

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Consistency and simplicity. In-store signage can be very complex - metro Print Controller enables your staff to keep the store up to date, while saving time. Make beautiful signage happen almost magically.
A full in-store portal providing access to all styles of print materials, from shelf edge tickets, stickers, and shelf talkers, to digital signage.
Integration with ERP, price and product information ensures accuracy and adherence to corporate branding and trading standards.
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Workforce Management

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​Labour scheduling, covering skillsets, availability to work, and schedule distribution. Fully integrated with the rest of the metro suite.
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Contract

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A full Customer Relationship Management solution, providing a range of contract based sales activities. metro Contract has been used for complex applications such as selling mobile/cell phone plans.
Integration with credit check applications to enable basket building and customer offers.
Generation of customer specific contracts and data protection validation.
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Time & Attendance

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Time sheets, absence management, actual vs scheduled, and payroll extracts. Fully integrated with the rest of the metro suite.
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​Activity Planner

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Plan your projects across multiple sites.
metro Activity Planner is aware of all resource requirements within the branch, from simple task management, daily / routine tasks, labour schedules and key project activities.
Project templates, critical paths, auto-calculation of resource needs based on range of drivers i.e. number of products, square footage, store attributes, through to a flat allocation of time.
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